We have been supplying fasteners and their associated products to South East Queensland for over 30 years, and we pride ourselves on delivering excellent service and quality support.
The Nut and Bolt Factory is a strong and highly regarded fastener company that caters to the needs of the Industrial, Manufacturing, Mining, Engineering, and retail industries.
People
Our staff are our greatest asset and are all fully trained in both customer service and knowledge of our product range, with ongoing training being provided by our suppliers on a regular basis. We have more staff now than ever before, which, combined with our purpose built warehouse, gives The Nut and Bolt Factory the leading edge in the fastener industry.
Our customer service promise
- Despatch three times a day offering a fast and efficient process.
- Technical advice from our knowledgeable staff with over 100 years combined experience in the fastener industry.
- Universal product range to cover all the industries that we service.
- Internal Sales Department is available to take your enquiries Monday to Friday (please see contact us page for office hours).
- Retail Trade Counter is open Monday to Friday at the Yatala location (please see contact us page for office hours).
We consider customer service a priority in an extremely competitive industry where customers are working to deadlines and where reliable service and deliveries are critical.